2020-06-18T06:31:42+00:00
AUTOMATE

Conversational Experiences with ChatBOTs

Interpret digital body language, accelerate customer engagement and drive efficient conversations.

What we do

Map the business objectives and design product features

Designing, development, testing of rule / AI based intelligent ChatBOTs

Integrate the bot platform with existing systems, messaging apps & digital assistants

Adapting existing content and workflows onto the ChatBOT platform

How we can help

Build Business Driven BOTs

Intuitive and easy-to-use platform ensures you’re able to build automation journeys without IT support.

Self-learning Capabilities

Robust ML/ NLP models, feedback loops, bot training through supervised and unsupervised training.

Highly Secure

Built-in control for user access, periodic data purging, SSO based authentication, system checks and balances.

Scalable & Future Driven

Vertical and function ready from the day one, readily available integrations with Microsoft, SAP, Salesforce, Personal Assistants, Messaging Platforms etc.,

How IMSS Approaches ChatBOTs

With extensive Chatbot development expertise, IMSS can provide solutions that can offload your customer support responsibilities, improve inter-organizational communication, save time spent on marketing and engaging users. We have in-house experts to build chatbots with a winning combination of existing and emerging technologies like deep learning and NLP to provide your brand with a competitive advantage. If you are looking for a technology partner to enhance conversational capabilities with customers or within your organization, IMSS can help.

Meet the world’s first Cognitive Engagement Cloud for internal and external automation

IMSS partnered with Yellow Messenger to bring fast and powerful ChatBOTs quickly. With Yellow Messenger, we can make connecting consumers with your business as simple as chatting with a friend. Yellow Messenger is the world’s first cognitive engagement cloud, powering automation for 100+ clients globally.

Technology Expertise

IMSS is powered by a powerful network of partners and vendors who are market leaders in their domains. This helps us to bring our clients – the best specialized skills, tools and platforms and the newest IT solutions available. Below is a small glimpse at our technology expertise:

Why IMSS

Clients choose us because of our ability to improve business agility and reduce costs. We are differentiated by our proven ability to:

Client and Domain Centric Model

with certified developers and dedicated teams for each platform.

Easily infiltrate

new markets and glean new insights.

2X faster delivery of chatBOT integrations

with FTR (First Time Right) performance which assure you high quality deliveries.

What we think

Explore our blog for impactful resources, insightful articles, personal reflections and ideas that inspire action on the topics you care about. Read inspiring stories, insights, tips and tools on using digital transformation.

Evolving software testing towards quality engineering.
Assure

Evolving software testing towards quality engineering.

Continuous testing at IMSS involves a different way of thinking about quality. Evolving software testing towards quality engineering.
DevOps in more than software development lifecycle. How about “Architectural Design” ?
Insights & Perspectives

DevOps in more than software development lifecycle. How about “Architectural Design” ?

DevOps can be extended beyond just the software development lifecycle. Can devops be used in architectural design ? How to implement DevOps in Architetcure.
Are you a digital-native enterprise ? How digital-native companies succeed ?
Insights & Perspectives

Are you a digital-native enterprise ? How digital-native companies succeed ?

Digital native companies are not only technology experts, but they also understand how people’s lives are directly influenced by digital innovations. How to be digital native to succeed ?
Are you finding it hard to get good React developers ?
Assure

Are you finding it hard to get good React developers ?

Is Working from home making you feel more stressed and lonely ? IMSS offers tips on how to Combat Work From Home Loneliness and Find Perfect Balance.
Work from home doesn’t need to make you feel lonely. How to find the perfect balance ?
Blogs & News

Work from home doesn’t need to make you feel lonely. How to find the perfect balance ?

Is Working from home making you feel more stressed and lonely ? IMSS offers tips on how to Combat Work From Home Loneliness and Find Perfect Balance.
Renew your manufacturing agility post-COVID with digital
Insights & Perspectives

Renew your manufacturing agility post-COVID with digital

Post COVID, the manufacturing industry stares at a very long recovery cycle ahead, pushing it to adopt new paradigms and digital inside plants and warehouses.
Evolving the IMSS identity.
Blogs & News

Evolving the IMSS identity.

A new brand identity and updated website makes IMSS more easier, accessible and useful to our customers, partners and employees.
IMSS helps governments across India take COVID measures with the help of RPA along with UiPath and Partners
Automate

IMSS helps governments across India take COVID measures with the help of RPA along with UiPath and Partners

IMSS RPA has helped make the workload faster with accurate output, despite limited staff and a surge of information during COVID. We were able to help governments across India take proper measures with the help of this data.
Digital to navigate through COVID and beyond. Get back on your feet with the new normal.
Insights & Perspectives

Digital to navigate through COVID and beyond. Get back on your feet with the new normal.

As economies continue to reopen, companies are planning divergent approaches. IMSS offers perspective on how organizations can prepare for the next normal.
Helpful RPA solutions for businesses from IMSS on COVID-19
Automate

Helpful RPA solutions for businesses from IMSS on COVID-19

The IMSS RPA Center helps you automate tasks that must happen even during crisis, help business running and create a security blanket so that your employees can focus on staying safe and meeting customer needs effectively. Here are some of the ways specific to COVID-19 processes where IMSS can help you.
Ensure your business continuity during COVID-19 with solutions from IMSS
Blogs & News

Ensure your business continuity during COVID-19 with solutions from IMSS

IMSS continues to support companies during COVID-19 pandemic by using RPA, Data and Analytics in new ways to help their business productive and get back on track quickly.
Keeping our employees, customers and partners safe during Coronavirus outbreak
Blogs & News

Keeping our employees, customers and partners safe during Coronavirus outbreak

The impact of the coronavirus (COVID-19) outbreak continues to evolve rapidly. The safety of our customers and employees is and always will be our top priority.
Where is DevOps going from here in 2020 ?
Assure

Where is DevOps going from here in 2020 ?

Where is DevOps going from here in 2020 ? DevOps is maturing and organizations are catching up to the trends of DevSecOps, cloud-native DevOps, possibilities of further automation and more. Security continued to become more tightly integrated with development lifecycles…
Role of IMSS in the Fintech hub of Europe
Accelerate

Role of IMSS in the Fintech hub of Europe

Role of IMSS in the Fintech hub of Europe London is home to many financial services companies and also where many big banks have European or global headquarters. the financial crisis of 2007 -which caused many layoffs in the sector-paired…
Join us for a coffee and a conversation at #GITEX2019 7A-C10
Blogs & News

Join us for a coffee and a conversation at #GITEX2019 7A-C10

Join us for a coffee and a conversation at #GITEX2019 ‘ 7A-C10
IMSS is listed as one of the ‘Top 10 Most Promising Office Automation Solution Providers 2019
Blogs & News

IMSS is listed as one of the ‘Top 10 Most Promising Office Automation Solution Providers 2019

IMSS is listed as one of the ‘Top 10 Most Promising Office Automation Solution Providers 2019 Read the full article at https://www.siliconindia.com/digital-magazine/office-automation-july-2019/#page=24
How IMSS helps companies avoid a bipolar experience with RPA, especially for small & medium sized businesses.
Automate

How IMSS helps companies avoid a bipolar experience with RPA, especially for small & medium sized businesses.

How IMSS helps companies avoid a bipolar experience with RPA, especially for small & medium sized businesses. RPA has already made tremendous impact on businesses looking to add efficiency and save costs. RPA BOTs automate high volume, repeatable tasks within existing…
IMSS is featured in October issue of The CEO Magazine
Blogs & News

IMSS is featured in October issue of The CEO Magazine

IMSS is featured in October issue of The CEO Magazine Follow this link to read the full article. http://magazine.theceo.in/robotic-technology-2018/#p=52 Excerpt We want IMSS to be a brand which people can relate to, want to befriend its personality and feel more…
5 pitfalls leaders need to avoid in their digital transformation (DX) journey
Accelerate

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All new website at imss.work – Our first step towards decoupled CMS and ultimately a DXP
Blogs & News

All new website at imss.work – Our first step towards decoupled CMS and ultimately a DXP

Something for Everyone with DXP. As we help our clients to converge myriad of digital technologies including portals, CMS, analytics, mobile apps, cloud systems and many more into unified experiences, traditionally at IMSS, we never stopped to equip ourselves with…
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