2020-05-22T14:34:55+00:00

What we do

Striking the right balance between human and digital labor

Intelligent Process Automation

Accelerate and scale the implementation of RPA and BPM across the spectrum of your digital enterprise.

Learn more about IPA at IMSS ⟶

Customer Experience & ChatBOTs

Interpret digital body language, accelerate customer engagement and drive efficient conversations.

Learn more about CX at IMSS ⟶

Why it matters ?

Work as we know it is changing.

Hyped up in the headlines, automation has driven both fear and anticipation through shared services organizations over the past two years. Why now is the moment to pay attention. The truth is that most organizations are currently finding themselves in an Uber moment of sorts, experiencing enormous disruptions in their industries. And while not every enterprise is under threat, the danger of standing still has never been greater.

70%

improvement in customer experiences*

6x

heightened returns on your automation investments*

Thrive

with a stronger, more engaged hybrid workforce.