2020-06-24T08:46:07+00:00

Our Core Values & Commitment to Quality

Personal Integrity

DO THE RIGHT THING

Be transparent, honest and ethical in all dealings

Obey the laws of the land

Be fair in dealings with stakeholders

Team Integrity

COLLABORATE TO SUCCEED

Build relationships based on trust

Keep low performance out

Collaborate for peers success

Set high performance standards

Be non-judging

Respect colleagues unconditionally

Reward merit

Give feedback to colleagues

Professionalism

PREPARE FOR CHANGE

Take responsibility

Manage time and priorities

Develop a sense of pride in self and work

Be accountable

Walk the extra mile

Meet internal and external customer commitments

Develop a sense of urgency

Learn from failures

Innovative Spirit

ENSURE RESULTS

Focus on and invest in new ideas and technology

Continuously improve processes and technology

Our Values

  • Always stand by the customer, no matter what the odds are
  • Value and respect People
  • Foster an environment of mutual trust and understanding
  • Deal with customers, employees, partners and suppliers with the highest level of integrity
  • Look beyond customer satisfaction, strive for customer delight
  • Encourage Innovation and creative freedom in an informal work environment

Our Quality Promise

IMSS is firmly committed to business excellence by continually improving its quality system and meeting the expectations of its internal and external customers. Built on International Quality Standards, our Quality Management System has gone through continual improvement processes making it a robust system and thus enabling us to consistently deliver on time and high quality solutions.